Shipping policy
Shipment processing time
3-5 Working Days - Plants, Artificial Fruit & Veg
5-7 Working Days - Meats & Cheese
7 to 10 Working Days - Wine Crates
* Should we be experiencing high volume orders, we will notify you by email should there be any delays.
Shipment to P.O. boxes
No shipping to PO boxes will be accepted as a valid delivery address.
Shipment confirmation and order tracking
You will be notified via email with all orders notifications
Damages
Green Design is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Returns Policy
Refer to our refund policy.
For more information, email info@greendesign.co.za
3-5 Working Days - Plants, Artificial Fruit & Veg
5-7 Working Days - Meats & Cheese
7 to 10 Working Days - Wine Crates
* Should we be experiencing high volume orders, we will notify you by email should there be any delays.
Shipment to P.O. boxes
No shipping to PO boxes will be accepted as a valid delivery address.
Shipment confirmation and order tracking
You will be notified via email with all orders notifications
Damages
Green Design is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Returns Policy
Refer to our refund policy.
For more information, email info@greendesign.co.za